These Terms govern your use of the Picklesmash website and subscription game service. Please read them carefully before subscribing. By subscribing to, accessing or using Picklesmash you agree to be bound by them.
Key points in plain language. Picklesmash is a paid subscription billed to your mobile phone account. It renews automatically until you cancel. Prices differ by country and operator and are listed on our Pricing page. You can cancel at any time by SMS, USSD or from your Profile page, with no cancellation fee, and you keep access until the end of the period you have paid for. You must be 18 or older, or have the bill payer's permission, to subscribe.
These Terms and Conditions ("Terms") are a legal agreement between you and DDT FZCO, a company registered in Dubai Silicon Oasis, Dubai, United Arab Emirates ("Picklesmash", "we", "us" or "our"). They apply to the website available at picklesmash.net and all of its country sub-domains, and to the games, content and subscription services we make available through them (together, the "Service").
Marketing and promotion of the Service, including advertising campaigns and the acquisition of new subscribers, is carried out by VISATECH S.R.L, Via del Lauro 9, 20121 Milan, Italy, on behalf of DDT FZCO. Your contract for the Service is with DDT FZCO.
By subscribing to, accessing or using the Service you confirm that you have read, understood and accepted these Terms and our Privacy Policy. If you do not agree, you must not subscribe to or use the Service.
Picklesmash gives subscribers access to a library of branded HTML5 games that run directly in a web browser on smartphones, tablets and computers. No download or installation is required. A working internet connection is needed to use the Service and data charges from your Operator may apply.
We regularly add, update and remove games. We do not guarantee that any particular game will remain available for the whole of your Subscription. Some games may not be compatible with older devices or browsers.
Where you can browse or play games without a Subscription, that access is provided at our discretion and may be limited, changed or withdrawn at any time.
The Subscription is billed through your Operator using carrier billing. Charges are deducted from your prepaid balance or added to your postpaid bill. No credit card or app store account is required. By completing the subscription flow (entering your mobile number and confirming the one-time PIN sent by SMS, or confirming on your Operator's payment page) you authorise your Operator to charge the Subscription to your mobile account.
Prices are set per country and Operator and are shown in local currency on the Pricing page and in the subscription flow before you confirm. Unless stated otherwise, prices are shown inclusive of applicable taxes; where a price is marked as excluding VAT, VAT will be added by your Operator at the applicable rate. The current prices at the date of these Terms are summarised below and the Pricing page always shows the latest values:
| Country | Operator | Price | Renewal |
|---|---|---|---|
| 🇦🇪 United Arab Emirates | Etisalat (e&) | AED 3.25 per day (VAT included) | Daily, First 24 hours free for new subscribers |
| 🇦🇪 United Arab Emirates | Etisalat (e&) | AED 11 per week (VAT included) | Weekly, First 24 hours free for new subscribers |
| 🇦🇪 United Arab Emirates | du | AED 12 per week (VAT included) | Weekly |
| 🇧🇭 Bahrain | STC | BHD 0.7 per week (Subject to 10% VAT) | Weekly |
| 🇧🇭 Bahrain | Batelco | BHD 0.7 per week (Subject to 10% VAT) | Weekly |
| 🇧🇭 Bahrain | Batelco | BHD 0.1 per day (Subject to 10% VAT) | Daily |
| 🇴🇲 Oman | Omantel | OMR 0.3 per day (Excluding 5% VAT) | Daily |
| 🇴🇲 Oman | Ooredoo | OMR 0.3 per day (Excluding 5% VAT) | Daily |
| 🇮🇶 Iraq | Zain Iraq | 240 IQD per day | Daily, First day free |
| 🇮🇶 Iraq | Asiacell | 300 IQD per day | Daily, First three days free |
| 🇿🇦 South Africa | Vodacom | R10 per day | Daily |
Your Subscription renews automatically at the end of each Billing Period and the charge is taken again, until you cancel. If your Operator is unable to collect a charge (for example because your prepaid balance is insufficient) your access may be suspended and the Operator may retry the charge; access is restored once a charge succeeds.
Where a Free Trial is offered it is available once, to first-time subscribers of that Operator only. The paid Subscription starts automatically when the Free Trial ends unless you cancel before then. Re-subscribing after cancelling does not qualify for a new Free Trial.
We may change the price or Billing Period of a Subscription. We will give you reasonable advance notice, normally by SMS to your subscribed mobile number and by updating the Pricing page, before a change takes effect. If you do not agree to the change you may cancel at any time before it applies; continuing to use the Service after that date means you accept the new price.
You may cancel your Subscription at any time, free of charge, using any of the following methods:
Your cancellation takes effect at the end of the current Billing Period. You will receive a confirmation SMS from your Operator and you will not be charged again. You keep access to the Service until the period you have already paid for expires.
Because each Billing Period is short and access is provided immediately, charges already made are generally non-refundable and no refund is given for the unused part of a Billing Period after you cancel. We will, however, refund or credit you where a charge was taken in error (for example a duplicate charge, or a charge after a confirmed cancellation) or where a refund is required by the consumer protection laws of your country. Refund requests should be sent to support@dharam.net with your mobile number and the date of the charge. Refunds are made through your Operator to the same mobile account.
You agree not to, and not to allow anyone else to:
We may restrict or terminate your access without notice if you breach this section.
The Service and all Content are owned by DDT FZCO or licensed to it by its content partners. Game titles, characters, artwork and trademarks appearing in the Service (including those of Cartoon Network, Disney, Marvel, Barbie and other brands) are the property of their respective owners and are used under licence. "Picklesmash" and the Picklesmash logo are trademarks of DDT FZCO.
Subject to these Terms and to payment of the Subscription, we grant you a personal, limited, non-exclusive, non-transferable and revocable licence to access and play the games in the Service, in your browser, for your own private and non-commercial entertainment. All other rights are reserved. Nothing in these Terms transfers any ownership of Content to you.
The Service may contain advertising and links to third-party websites, services or offers. We do not control third-party sites and are not responsible for their content, privacy practices or availability. Any dealings you have with advertisers or third parties found through the Service are solely between you and them.
Your Operator's own terms and conditions apply to your mobile account, network access and carrier billing. We are not responsible for the acts, omissions or network availability of any Operator.
We collect and process personal data, including your mobile number, Operator, IP address, device and browser information and gameplay statistics, in order to provide, bill and improve the Service. How we do this is described in our Privacy Policy, which forms part of these Terms.
By subscribing you agree to receive service messages by SMS relating to your Subscription, such as subscription and cancellation confirmations, renewal reminders and notices of price changes. Where permitted by law we may also send you information about Picklesmash offers; you can opt out of marketing messages at any time by contacting support@dharam.net.
We aim to keep the Service available at all times but cannot guarantee uninterrupted or error-free access. The Service may be unavailable during maintenance, because of network problems or for reasons outside our control.
We may modify, suspend or discontinue all or part of the Service, or any game within it, at any time. We may also suspend or terminate your Subscription and access if:
If we permanently withdraw the Service in your country we will stop charging your Subscription. Termination does not affect any rights or obligations that arose before it.
To the fullest extent permitted by law, the Service and Content are provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Service will be uninterrupted, secure, timely or free of errors or viruses. Any advice or information you obtain from us does not create a warranty that is not expressly stated in these Terms.
Nothing in this section limits any statutory consumer rights that cannot be excluded under the laws of the country in which you live.
To the fullest extent permitted by law, DDT FZCO, VISATECH S.R.L and their respective directors, officers, employees, agents, licensors and content partners shall not be liable for any indirect, incidental, special, consequential or punitive loss or damage, or for any loss of data, profits, revenue, business or goodwill, arising out of or in connection with the Service or these Terms, however caused and whether in contract, tort (including negligence) or otherwise, even if advised of the possibility of such loss.
Our total aggregate liability to you for all claims arising out of or in connection with the Service or these Terms shall not exceed the total Subscription charges you paid to us for the Service in the twelve months immediately before the event giving rise to the claim.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by applicable law.
We are not liable for any failure or delay in performing our obligations caused by events beyond our reasonable control, including Operator or telecommunications network failures, internet outages, power failures, strikes, government actions, epidemics, natural disasters or acts of war or terrorism.
You agree to indemnify and hold harmless DDT FZCO, VISATECH S.R.L and their directors, officers, employees, agents and licensors from and against any claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or in connection with your breach of these Terms, your misuse of the Service, or your violation of any law or the rights of any third party.
These Terms and any dispute or claim arising out of or in connection with them or the Service are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. You agree that the courts of Dubai have non-exclusive jurisdiction to settle any such dispute. If you are a consumer, you also benefit from any mandatory consumer-protection provisions of the law of the country in which you live, and you may bring proceedings in the courts of that country.
If you have a complaint, please contact us first at support@dharam.net so that we can try to resolve it quickly. You may also contact your Operator or the telecommunications regulator in your country.
The Picklesmash service and all of its Content, including games, software, artwork, logos and trademarks, is owned and operated by DDT FZCO. Marketing and promotional activities for the Service are handled by VISATECH S.R.L on behalf of DDT FZCO.
Questions about these Terms, your Subscription or a charge on your mobile bill can be sent to support@dharam.net or through our Contact page. Please include the mobile number that is subscribed so we can help you quickly.